Northern Sydney Area Tenants Service (NSATS)

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9.30am-1pm, 2pm-5pm

Tue:

9.30am-1pm, 2pm-5pm

Wed:

2pm - 5pm

Thu:

9.30am-1pm, 2pm-5pm

Fri:

9.30am-1pm, 2pm-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

ABOUT

Northern Sydney Area Tenants Service (NSATS) provides free telephone advice to renters on their rights and responsibilities. We can help you with issues such as: lockouts and evictions, terminations, residential tenancy agreements, repairs, rent increases, locks and security, right to privacy, bond disputes, and going to the NSW Civil and Administrative Tribunal. NSATS also provides legal education sessions and lobbies for law reform to help renters. We do not give advice to landlords.

Our service is available to renters in the Northern Sydney area.

NSATS is a service of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Tenancy laws are changing in NSW

Mon, 18/11/2024 - 11:18

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...

Read more

Standing Together for Housing Justice

Wed, 16/10/2024 - 05:10

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.

Read more

Tenant Advocates – Nurture and Grow

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.

TUNSW along with sector colleagues attended the Inquiry hearings on the Rental Fairness Bill 2023, photo of 3 white men, 2 white women in Domain (next to NSW Parliament)

05/06/2023

Concerns planned reforms to 'end secret rent bidding' will introduce rent auctions

On Friday the Tenants Union of NSW attended hearings for the NSW Parliamentary Inquiry on the Rental Fairness Bill 2023. Along with sector colleagues we raised concerns that planned reforms to…

01/06/2023

Submission regarding Residential Tenancies Amendment (Rental Fairness) Bill 2023

We appreciate and acknowledge the positive intention expressed through the Bill to provide renters with greater transparency during the application process. However, we hold serious concerns…

Artwork by Luke Penrith with boomerangs representing houses

29/05/2023

Aboriginal Housing and Housing Activism in NSW

Aboriginal housing activism in New South Wales has a 135 year history. This report from the Tenants’ Union of NSW documents this history from the dispossession of land and housing at the…

Read more

Cost of living in NSW survey 2023

04/05/2023

Cost of living in NSW survey 2023

The NSW Council of Social Services (NCOSS) has launched their Cost of Living in NSW 2023 survey. The Cost of Living in NSW project seeks to get a better understanding of the impact of cost-of-…

03/05/2023

Tenants' Union joins May Day rally – workers rights and housing justice go hand in hand

May Day (International Workers’ Day) is an important tradition established in the 1800s. In many countries it is a public holiday and allows workers to rally around issues they are facing.

Read more

New sample letters

02/05/2023

New sample letters

We have published 7 new sample letters for residents of land lease communities, covering some of the most common scenarios faced by residents.

02/05/2023

Tenant advocates to National Cabinet: no time for half-measures on renters’ rights

As housing ministers meet today, national housing and tenancy organisations have called upon the National Cabinet to seize the opportunity to boost renters’ rights in response to rising housing…

Dylan is smiling with his certificate. In the background there is a sign that says Make Renting Fair and a window looking over buildings.

24/04/2023

Tenants' Union photo competition winner captures anxiety for pets and renters alike

Dylan Young is the winner of the Pets category in the Through a Renters' Lens photography competition run by the Tenants' Union. We had a chat with Dylan about taking part in the…

Screenshot from a Zoom forum showing 30 tiles of people's faces

13/04/2023

Zoom forum: Opportunities to Make Renting Fair in NSW after the #RentersElection23

Join the Opportunities to Make Renting Fair in NSW after the #RentersElection23 Zoom forum at 6pm on Thursday, 4 May, to celebrate the wins achieved by and for renters over the past few months,…

Close up of Rod Smith, city in the background. He is smiling and has a blue shirt on.

31/03/2023

Through a Renter's Lens: "We make our own homes"

Rod Smith is the winner of the People category in the Tenants' Union’s recent photography competition. This week he dropped into our offices to pick up his framed winning photograph and we…

28/03/2023

Incoming Minns’ government needs to implement promised reforms to our renting system urgently

Tenants' Union of NSW welcomes incoming Minns Government and encourages immediate action to deliver on promised urgent reforms for renters

Read more

Rent Converter

15/03/2023

Rent Converter

The Rent Converter is a calculator that converts the rent between daily, weekly, fortnightly, monthly and yearly amounts. Select the payment period and put in the rent you pay. The converter…

Read more