Rights and responsibilities of home owners in land lease communities
As a home owner in a residential land lease community you have rights under the Residential (Land Lease) Communities Act 2013 and Residential (Land Lease) Communities Regulation 2015. This factsheet explains the law in NSW regarding your rights and responsibilities.
Your rights
You have the right to:
- be provided with a written copy of your site agreement free of charge [section 32 Residential (Land Lease) Communities Act 2013]
- reasonable safety and security within the community [section 37(1)(a)]
- have access to your residential site at all times, and have reasonable access to your community’s common areas [section 37(1)(b)]
- be made aware of the emergency evacuation procedures for the community [section 37(h)]
- have privacy, peace, quiet and proper use and enjoyment of your site and the community’s common areas [section 37(1)]
- purchase, rent or lease goods or services from any person you choose [section 40]
- have your spouse, de facto or carer move in with you without the need for the operator’s consent. For any other additional occupants you need to seek the operator’s consent, but they cannot unreasonably refuse your request [section 44] See also sample letter additional occupant
- assign your site agreement to someone else with the written consent of the operator or sublet your home [section 45]
- appoint an agent for the purpose of receiving notices or other documents [section 46]
- reasonably accessible and secure mail facilities [section 47]
- be notified of any development application or planning proposal that might affect you at least 30 days before it is lodged [section 49A]
- sell your home on site [section 105] See also sample letter selling your home
- appoint an agent of your choice to sell your home [section 112]
- apply to the NSW Civil and Administrative Tribunal (NCAT) if the operator breaches the site agreement or Act.
Your responsibilities
It is your responsibility:
- to use the site only as a residence unless the operator consents to its use for another purpose [section 36(a)]
- not to use, or allow other occupants or guests to use, the site or common areas for illegal purposes [section 36(c)]
- not to disturb or interfere with the peace, comfort or privacy of your neighbours [section 36(d)]
- to pay site fees and other applicable charges (such as electricity and water charges) as set out in your site agreement [section 36(e)]
- not to intentionally or recklessly cause damage or destroy common areas. You are also responsible for ensuring guests and other occupants do not cause damage or destroy common areas [section 36(f)]
- to maintain your site in a reasonable state of cleanliness and repair (tidy and free of rubbish) [section 36(g)]
- to report any damage to your site or to common areas to the operator as soon as you can [section 36(h)]
- not to harass the operator, agents and employees [section 36(i)]
- not to act in any way that adversely affects the health and safety of anyone working in the community [section 36(j)]
- to give notice to the operator if the site will be left unoccupied for more than 30 days – before if possible, or as soon as possible after you leave [section 36(k)]
- to comply with the site agreement and community rules [section 36(l)]
- to seek the consent of the operator before making any alteration to the exterior of your home (except installing door screens, window locks, screens, shutters, painting or minor repairs), or adding a fixture to the site [section 42(1)(a)] See also sample letter: Making alterations and additions to your home
- to seek the consent of the operator before replacing the home on the site [section 42(1)(b)]
- to seek the consent of the operator before planting a tree in the community. You may be liable for expenses if the operator decides to remove a tree that was planted without their consent [section 48(2)].
See also
- Sample letter: Additional occupants
- Sample letter: Making alterations and additions to your home
- Sample letter: Tree maintenance
- Sample letter: Utility bills
- Sample letter: Site fee abatement
- Sample letter: Selling your home
- Sample letter: Site fee receipt
Updated 25 September 2024
This factsheet is intended as a guide to the law and should not be used as a substitute for legal advice. It applies to people who live in, or are affected by, the law as it applies in New South Wales, Australia. © Tenants’ Union of NSW.\
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