New England & Western Tenants Advice & Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

About us: NEWTAAS provides information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Armidale, Tamworth and Dubbo offices see tenants at face-to-face appointments by arrangement.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in our advice request form. 
If you are from a community service, you can refer a tenant using this form, or request a community education session using this form.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Reform of strata laws consultation drafts

Investors own more than half of the residential strata lots in New South Wales’.1 It stands to reason that tenants occupy the majority of lots within the state’s strata schemes, and have a…
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Further Comment: Antisocial Behaviour Bill 2015

This comment is in addition to the Tenants' Union of NSW's preliminary comment on the Residential Tenancies and Housing Legislation (Public Housing – Antisocial Behaviour) Bill 2015.…
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Briefing: NSW State Government’s proposed ‘one strike’ evictions and other measures relating to crime and antisocial behaviour in public housing

The NSW State Government intends to introduce a range of measures relating to crime and
antisocial behaviour in social housing, as announced in the lead-up to the 2015 NSW State Election…
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Preliminary comment: Antisocial Behaviour Bill 2015

The Tenants’ Union of NSW holds strong concerns about the Residential Tenancies and Housing Legislation Amendment (Public Housing – Antisocial Behaviour) Bill 2015. The bill, which will make…
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Electricity: changes on the horizon

There are changes afoot to the financial assistance available for NSW park residents who need help paying their energy bills.
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Million Dollar Homes

Manufactured home estates (MHEs) and caravan parks (collectively called residential parks) provide long-term accommodation to around 34,000 people in NSW, according to Fair Trading. Parks have…
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Report: 5 years of the Residential Tenancies Act 2010

The Residential Tenancies Act 2010 is now five years old. It has made a number of positive changes for tenants in New South Wales, but there are a number of important issues that are yet to be…
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Comment on the proposed repeal of the Landlord and Tenant Act 1899

The Tenants’ Union submission regarding the repeal of the Landlord and Tenant Act 1899, set out the following three concerns: the repeal will add to red tape and regulatory burden; the Act has…
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Emergency! Access issues for parks

Access arrangements for residential parks are often an area of discussion and dispute, not only between park owners and residents, but also sometimes between residents. On the one hand is the…
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Submission: One Strike Discussion Paper

The NSW State Coalition Government has announced that it will, if re-elected, introduce a range of measures relating to crime and anti-social behaviour in public housing. The Tenants' Union…
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Submission: Social Housing Discussion Paper 2015

The Tenants' Union welcomes the present discussion of social housing in NSW. We are convinced that the discussion must go further, and consider the social housing sector in the context of…
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Submission: Residential (Land Lease) Communities Regulation 2014

This submission on the draft Residential (Land Lease) Communities Regulation 2014 (NSW) is made on the Tenants' Union's own behalf, and on behalf of the network of Tenants Advice and…
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