New England & Western Tenants Advice & Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

About us: NEWTAAS provides information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Armidale, Tamworth and Dubbo offices see tenants at face-to-face appointments by arrangement.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in our advice request form. 
If you are from a community service, you can refer a tenant using this form, or request a community education session using this form.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Senate Standing Committee on Community Affairs Inquiry into the Social Services Legislation Amendment (Housing Affordability) Bill 2017

The Automatic Rent Deduction Scheme (ARDS) as proposed by the Social Services Legislative Amendment (Housing Affordability) Bill 2017 if passed will have a detrimental impact on arrears and debt…
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Annual Report 2016-2017

The last 12 months has again been significant for the Tenants' Union and for renters in NSW. The next 12 look as equally interesting. 2017 has been dubbed ‘the year of the renter’ by Domain…
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NSW Labor's “FAIR GO FOR RENTERS” a Strong Step Towards Making Renting Fair

A coalition of 90 tenants, community organisations, unions and faith based groups called “Make Renting Fair” has welcomed NSW Labor’s new renters’ rights policy.
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Meet Jamie Love, Coordinator of WATAAS

This interview introduces Jamie Love, who recently started as Coordinator of the Western Aboriginal Tenants' Advice and Advocacy Service (WATAAS). In the interview, Jamie talks about the…
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Redeveloping Waterloo housing

Inner Sydney Voice have produced a special edition all about Waterloo and public housing renewal. It's really excellent - check it out.
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Tenants' Union Reconciliation Action Plan launched

The Tenants' Union of NSW was proud to launch our Reconciliation Action Plan on 13th September 2017 – the 10th anniversary of the UN Declaration on the Rights of Indigenous Peoples.…
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Illawarra and South Coast Tenants Service says: Make Renting Fair

Illawarra and South Coast Tenants Services team leader Warren Wheeler has featured in the Illawarra Mercury, calling for legislative changes to stop unfair evictions. "A landlord will give…
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Make Renting Fair – community support growing

Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants…
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Submission: Inquiry into land release and housing supply in NSW

The Tenants' Union has been invited to make a contribution to the Committee’s inquiry into land release and housing supply. Unfortunately we are not in a position to make a detailed…
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Residents' committees

Residents’ committees are a common feature of residential land lease communities and they have an important role. They can be a voice for residents, a source of information and support and the…
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How site fees are increased

It feels like every time we write an article about site fee increases in land lease communities we refer back to the review of the legislation and the fact that this was the biggest issue raised…
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The benefits of assignment

In the last two issues of Outasite we have written articles about the assignment of site agreements. We have talked about the value of the right to assign, the campaign to keep that right and…
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