New England & Western Tenants Advice & Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

About us: NEWTAAS provides information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Armidale, Tamworth and Dubbo offices see tenants at face-to-face appointments by arrangement.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in our advice request form. 
If you are from a community service, you can refer a tenant using this form, or request a community education session using this form.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
Read more

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
Read more

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
Read more

Submission: Consultation on Energy Consumer Policies

This Tenants' Union submission addresses a selection of the issues discussed in the NSW Government Consultation on Energy Consumer Policies paper — those with most relevance to renting…
Read more

Submission: Productivity Commission’s review of the National Housing and Homelessness Agreement Review

The Tenants' Union's focus in this brief submission is on how the agreement can deliver better housing outcomes for those in the broad private rental market, and for those renting in…
Read more

Wills and probate in land lease communities – Appeal Panel settles disputes

In a recent decision of the Appeal Panel the question of whether a home can be sold without a grant of probate has been answered. Probate is the name of a court order granted by the Supreme…
Read more

Disclosure in land lease communities – Tribunal clarifies duty

The obligation on an operator to provide a disclosure statement in the approved form before entering into a site agreement is straightforward. The purpose of the obligation is also clear – to…
Read more

Eviction, Hardship, and the Housing Crisis

Moving house is generally considered one of life’s most stressful events. The financial costs, and the stress and anxiety associated with moving are substantial, and these are exacerbated when a…
Read more

Make Renting Fair - first organising meeting of 2022

Come along to the first Make Renting Fair organising meeting for 2022 where we'll continue to map out what our Make Renting Fair campaign will be getting up to this year. Come and join the…
Read more

International students resources

Factsheets, tips, and other resources for international students.
Read more

Land Lease Communities Act Review Report Recommendations

The Land Lease Communities Act has been under review, and the Report has now been presented with 48 recommendations. In this article we take you through some of the key recommendations.
Read more

Annual Report 2020-2021

No matter what challenges this year has thrown at us, the team at the Tenants’ Union remained focused on helping people in some of the toughest moments of their lives, many who faced the risk of…
Read more

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It…
Read more

When renters organise, we can win! The plan to fix renting in Aotearea

We’re relaunching our Make Renting Fair campaign, and we want to explore alongside our community: what can we do to build a fairer renting system? What can we learn from successes overseas about…
Read more

Appeal Panel says site fee increase is fixed method

The anticipation is over. The Appeal Panel of the Tribunal has handed down the decision in Kincumber Nautical Village Pty Ltd v Morris & Ors and it is not good news for home owners. The…
Read more
Showing 157 - 168 of 624 results