Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Long Fixed-Term Residential Tenancy Agreements

Reform to encourage long fixed-term residential tenancy agreements holds limited potential to improve security of tenure and stability for tenants. TUNSW’s concerns about long fixed-term…
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Water Metering Win

Pay only for what you use. MRAG and TU win for social housing residents.
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Property modifications for older tenants

Are you an older tenant who wants to have modifications done to your rental property? This resource tells you your rights.
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Take our Share Housing Survey now!

Take our 5 minute survey for share house residents
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It's tough being a 'protected tenant'

We spoke with John, a protected tenant who has been living in his home in Randwick since 1978. We asked him about his experience in a protected tenancy and the ongoing issues he has faced around…
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Vale Ross Smith - tireless advocate and TU member

It is with great sadness that we note the passing of Ross Smith – a tireless advocate for fairness in the housing system, and member of the Tenants’ Union of NSW. Ross was always willing to say…
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Land Lease Community residents get their day in the Supreme Court

Paul Smyth (Tenants' Union Residential Parks Legal Officer) has been working with the residents of Hasting Point for the past five years on their court case for compensation for eviction.…
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Out now! Outasite issue 2

Outasite issue 2 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. This issue contains articles including: The Act: one year on; Community…
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A day in the life of Brett Webb: Aboriginal Tenant Advocate

Brett Webb is an Aboriginal Tenant Advocate at the Northern Aboriginal Tenants Advice and Advocacy Service. In this interview he speaks about his experiences and day-to-day work.
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Report: NORTAAS Info Session for Residential Communities

On 27th October 2016, Sarah Drury and Mary Flowers from Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) attended Casino Gateway Lifestyles Residential Community to conduct an…
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Fair market value: challenging site fee increases in new agreements

The Tenants’ Union was one of the stakeholders in the consultation with the Government on the review of residential parks legislation during 2011 and 2012. A key area of difference between the…
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Recently at NCAT

The right of a home owner to be able to assign their site agreement to someone who purchases their home has become a key battle ground under the Residential (Land Lease) Communities Act 2013 (‘…
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