Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

Contact online

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The NSW Government has committed to ending ‘no grounds’ evictions. This means that your landlord will need a valid reason to end your tenancy. Find out more...
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Take our Share Housing Survey now!

Take our 5 minute survey for share house residents
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It's tough being a 'protected tenant'

We spoke with John, a protected tenant who has been living in his home in Randwick since 1978. We asked him about his experience in a protected tenancy and the ongoing issues he has faced around…
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Vale Ross Smith - tireless advocate and TU member

It is with great sadness that we note the passing of Ross Smith – a tireless advocate for fairness in the housing system, and member of the Tenants’ Union of NSW. Ross was always willing to say…
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Land Lease Community residents get their day in the Supreme Court

Paul Smyth (Tenants' Union Residential Parks Legal Officer) has been working with the residents of Hasting Point for the past five years on their court case for compensation for eviction.…
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Out now! Outasite issue 2

Outasite issue 2 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. This issue contains articles including: The Act: one year on; Community…
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A day in the life of Brett Webb: Aboriginal Tenant Advocate

Brett Webb is an Aboriginal Tenant Advocate at the Northern Aboriginal Tenants Advice and Advocacy Service. In this interview he speaks about his experiences and day-to-day work.
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Report: NORTAAS Info Session for Residential Communities

On 27th October 2016, Sarah Drury and Mary Flowers from Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) attended Casino Gateway Lifestyles Residential Community to conduct an…
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Fair market value: challenging site fee increases in new agreements

The Tenants’ Union was one of the stakeholders in the consultation with the Government on the review of residential parks legislation during 2011 and 2012. A key area of difference between the…
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Recently at NCAT

The right of a home owner to be able to assign their site agreement to someone who purchases their home has become a key battle ground under the Residential (Land Lease) Communities Act 2013 (‘…
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Age discrimination is ok, says NCAT

Age restrictions in land lease communities is an issue that has been a hotly disputed for many years. Home owners sit on both sides of the fence with some deliberately selecting communities with…
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Electricity charges

In our September 2016 issue of Outasite Lite (an electronic publication sent out by email) we explored electricity charges and the laws and regulations that govern them. Since publishing the…
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Land lease communities in profile

People may be aware that operators of land lease communities are required to provide certain details about the community to the Commissioner for Fair Trading. This information is kept in a ‘…
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