Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

Contact online

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Consultation on Energy Consumer Policies

This Tenants' Union submission addresses a selection of the issues discussed in the NSW Government Consultation on Energy Consumer Policies paper — those with most relevance to renting…
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Submission: Productivity Commission’s review of the National Housing and Homelessness Agreement Review

The Tenants' Union's focus in this brief submission is on how the agreement can deliver better housing outcomes for those in the broad private rental market, and for those renting in…
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Wills and probate in land lease communities – Appeal Panel settles disputes

In a recent decision of the Appeal Panel the question of whether a home can be sold without a grant of probate has been answered. Probate is the name of a court order granted by the Supreme…
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Disclosure in land lease communities – Tribunal clarifies duty

The obligation on an operator to provide a disclosure statement in the approved form before entering into a site agreement is straightforward. The purpose of the obligation is also clear – to…
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Eviction, Hardship, and the Housing Crisis

Moving house is generally considered one of life’s most stressful events. The financial costs, and the stress and anxiety associated with moving are substantial, and these are exacerbated when a…
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Make Renting Fair - first organising meeting of 2022

Come along to the first Make Renting Fair organising meeting for 2022 where we'll continue to map out what our Make Renting Fair campaign will be getting up to this year. Come and join the…
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International students resources

Factsheets, tips, and other resources for international students.
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Land Lease Communities Act Review Report Recommendations

The Land Lease Communities Act has been under review, and the Report has now been presented with 48 recommendations. In this article we take you through some of the key recommendations.
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Annual Report 2020-2021

No matter what challenges this year has thrown at us, the team at the Tenants’ Union remained focused on helping people in some of the toughest moments of their lives, many who faced the risk of…
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Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It…
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When renters organise, we can win! The plan to fix renting in Aotearea

We’re relaunching our Make Renting Fair campaign, and we want to explore alongside our community: what can we do to build a fairer renting system? What can we learn from successes overseas about…
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Appeal Panel says site fee increase is fixed method

The anticipation is over. The Appeal Panel of the Tribunal has handed down the decision in Kincumber Nautical Village Pty Ltd v Morris & Ors and it is not good news for home owners. The…
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