Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants’ bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Further challenges for Margaret Reckless, champion campaigner

In Outasite magazine (July 2021) we reported on Margaret’s ongoing saga with her operator who was busy pursuing a second attempt at terminating her site agreement at the Tribunal. This was…
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Port Stephens Council takes positive action on Development Application notifications

The Tenants’ Union has spoken with many land lease community home owners regarding proposed developments in their communities. Developments can range from small to large scale projects involving…
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Through lockdowns, moratoriums and housing crises – inequality keeps growing

Like the COVID outbreak itself, the effects of lockdown are proving worse for people who are already disadvantaged. And housing is a key factor in this growing inequality. While overseas…
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NEWTAAS Annual Report 2021

New England and Western Tenants Advice and Advocacy Service works in our region to increase access to the legal system for the most disadvantaged people in the communities we serve; help clients…
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Make Renting Fair campaign relaunch: When renters organise, we can win!

We’re relaunching our Make Renting Fair campaign, and we want to explore alongside our community: what can we do to build a fairer renting system? What can we learn from successes overseas about…
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Renting with pets in NSW

This infosheet looks at the legal situation for renters in NSW and answers common questions pet owners have in relation to keeping pets. As a tenant in New South Wales you have rights under the…
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Tenants' Union NSW welcomes extension of moratorium and an increased Residential Tenancy Support Payment

The Tenants' Union NSW welcomes the NSW Government's announcement the current eviction moratorium will continue until 11 November. This sits alongside an increase of an additional $1,…
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Housing crisis in regional NSW: What can be done?

Recently the Tenants’ Union of NSW provided a submission to the NSW Regional Housing Taskforce. Regional NSW is in the midst of housing crisis, and its impact is being felt particularly by…
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Submission: Regional Housing Taskforce

In this submission we provide data on the record low vacancy rates and the sharp increases in market rent in the private rental sector in the regions. We identify some of the key drivers of this…
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Outasite – land lease community magazine

The Tenants' Union has just published Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW. This issue…
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Light at the end of the tunnel?

The long-running dispute over electricity charges in land lease communities continues. Just over 12 months ago we became aware of, and reported on, operators relinquishing their right to on-sell…
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Review overview

At the end of 2020 the NSW Government released the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013. Individuals and organisations were invited to…
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