Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

Contact online

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The NSW Government has committed to ending ‘no grounds’ evictions. This means that your landlord will need a valid reason to end your tenancy. Find out more...
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Community rules clarified

The Residential (Land Lease) Communities Act 2013 (the Act) brought many changes to land lease communities (residential parks) and one of the biggest was in the area of community rules. How…
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Site maintenance: Who's responsible?

We never thought we would have to explore the question of responsibility for site maintenance because the answer seems so obvious – the operator owns the land so they have to maintain it. But…
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Tales from the Tribunal

The NSW Civil and Administrative Tribunal (NCAT) hears disputes between land lease community operators and residents. Decisions that NCAT makes about disputes are not binding on other NCAT…
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What is the Residential Parks Forum?

The Residential Parks Forum brings together advocates and lawyers from across NSW to share information and advocate for improvements to the rights of land lease community residents.
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Tara Steers: Tenant Advocate in South West NSW

Tara Steers is a Tenant Advocate in Albury. Up until the commencement of the Act in 2015 Tara had limited experience with land lease community residents but after accompanying the Tenants’ Union…
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Hastings Point Holiday Park: Closure

Hastings Point Holiday Park was once a thriving residential park nestled between the Tweed Coast Road and Cudgera Creek. That changed in 2006 when the park owner discussed gradual closure and…
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Community legal centres support marriage equality

The National Association of Community Legal Centres (NACLC), the peak body for Community Legal Centres across Australia, today reiterated its support for marriage equality.
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Energy and climate – Tenant News special edition

Energy bills. Most of us don’t look forward to getting them. They're often difficult to understand, but the worst part is looking to the spot in the bill where the dollars owed sit in heavy…
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Unfairly evicted for challenging electricity misuse & excessive rent

“We stood up to the landlord. That’s the real reason we were evicted.” Jeremy tells how he received a 'no-grounds' eviction after he challenged the landlord over excessive rent and a…
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Solar power and tenants

Grant Arbuthnot, Tenants' Union Principal Legal Officer, discusses three decisions by the NSW Civil and Administrative Tribunal (NCAT). Each of these three decisions has implications for…
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Community Power Revolution

Erland Howden, tenant and member of Blue Mountains Renewable Energy Co-op, talks about ways tenants can be involved in community-owned solar. "Being a tenant can make it harder to be part…
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Bill Busters – campaigning for systemic change

Simple, energy saving technologies are not only good for renters, they are good for the whole country and planet because they reduce the energy demand which is driving up domestic energy prices…
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