Inner West Tenants Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. When you call our Service you may be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24-72 hours. Alternatively, on our website you can submit an online enquiry and we will get in contact. When we call, it will be from a private number.
Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.
IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.
We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
"I wear many hats: mother, friend, student, teacher, researcher, tenant, wife, country music enthusiast… Each of these, compartmentalised, functions as a well-oiled machine. However, as…
The Residential Tenancies and Housing Legislation Amendment (Public Housing - Antisocial Behaviour) Bill 2015 has been passed, with amendments, in the Legislative Assembly. It must now be…
Investors own more than half of the residential strata lots in New South Wales’.1 It stands to reason that tenants occupy the majority of lots within the state’s strata schemes, and have a…
This comment is in addition to the Tenants' Union of NSW's preliminary comment on the Residential Tenancies and Housing Legislation (Public Housing – Antisocial Behaviour) Bill 2015.…
The NSW State Government intends to introduce a range of measures relating to crime and
antisocial behaviour in social housing, as announced in the lead-up to the 2015 NSW State Election…
The Tenants’ Union of NSW holds strong concerns about the Residential Tenancies and Housing Legislation Amendment (Public Housing – Antisocial Behaviour) Bill 2015. The bill, which will make…
Manufactured home estates (MHEs) and caravan parks (collectively called residential parks) provide long-term accommodation to around 34,000 people in NSW, according to Fair Trading. Parks have…
The Residential Tenancies Act 2010 is now five years old. It has made a number of positive changes for tenants in New South Wales, but there are a number of important issues that are yet to be…
The Tenants’ Union submission regarding the repeal of the Landlord and Tenant Act 1899, set out the following three concerns: the repeal will add to red tape and regulatory burden; the Act has…
Access arrangements for residential parks are often an area of discussion and dispute, not only between park owners and residents, but also sometimes between residents. On the one hand is the…
The NSW State Coalition Government has announced that it will, if re-elected, introduce a range of measures relating to crime and anti-social behaviour in public housing. The Tenants' Union…
