Inner West Tenants Advice and Advocacy Service (IWTAAS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9.30am-1pm, 2-5pm

Tue:

9.30am-1pm, 2-5pm

Wed:

9.30am-1pm, 2-5pm

Thu:

9.30am-1pm, 2-5pm

Fri:

9.30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

 

ABOUT

Inner West Tenants Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. When you call our Service you may be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24-72 hours. Alternatively, on our website you can submit an online enquiry and we will get in contact. When we call, it will be from a private number.

Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.

IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.

IWTAAS is a program of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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MEDIA RELEASE: Tenants' Union of NSW Celebrates Government Action to End ‘No Grounds’ Evictions

The Tenants' Union of NSW applauds the government's announcement they are poised to end ‘no grounds’ evictions. This pivotal and long awaited reform ensures that all renters will be…
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Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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Rent Tracker Area Tool

Use this tool to explore how the price and supply of rental homes has changed across all districts of Sydney and regional areas of NSW.
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Bond Loss Tracker

Use this tool to explore how the risk and severity of bond loss has changed across Sydney and regional NSW.
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Outasite – land lease communities magazine

The Tenants' Union has just published issue 11 of Outasite – our print publication for land lease communities. It has been delivered to mailboxes in communities all over NSW.
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Big win for Woronora residents

Nestled along the banks of the Woronora River lies Woronora Village Tourist Park, a small community that was established in 1956. In recent years, this community has been under threat due to…
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RLLC Amendment Bill in Parliament

In May the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013 (RLLC Act).
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Sunnylake Residents unwittingly buy non-compliant homes

Nestled along the shores of Lake Munmorah on the Central Coast of NSW lies Sunnylake Shores, an over 55s community operated by Ingenia. However, behind its picturesque facade, there is a tale of…
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Upskilling residents in the Northern Rivers

Paul and Eloise from the Tenants’ Union recently travelled to Pottsville in Northern NSW to provide training for resident advocates.
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Local Government Regulations finally getting a refresh

The NSW Government is undertaking a review of the Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2021. The Tenants’ Union has…
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Obituaries

The Tenants’ Union of NSW and the Residential Communities Forum members were saddened to learn of the death of Pam Meatheringham and Don Rose in late 2023.
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GUBU - Grotesque, Unbelievable, Bizarre and Unprecedented

This is a new column where we invite you to share grotesque, unbelievable, bizarre and unprecedented (GUBU) goings on in land lease communities in New South Wales.
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