Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Changes to the law for 'protected tenants'

From 1 July 2019 the law regarding ‘protected tenants’ changed. They previously were covered under the provisions of the Landlord and Tenant (Amendment) Act 1948. No-one knows how many protected…
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Leaking roof
The leaking roof over the home of a 93-year-old protected tenant.

Protected tenants infosheet

A small number of tenants of residential premises across New South Wales live in premises covered by the former Landlord and Tenant (Amendment) Act 1948 (‘1948 Act’). They are known as ‘…
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Submission: Civil and Administrative Tribunal Act 2013 Statutory Review

The Tenants' Union of NSW and the network of Tenant Advocates who we train, resource and support have assisted tens of thousands of tenants in all predecessor Tribunals since the…
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Tenant Advocates come together for Network Meeting

Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence…
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Thank you to our volunteers!

Merrilyn and Tina are two of the Tenants' Union Monday Advice Line volunteers. From rent increases, social housing, evictions and sharehousing, our volunteers explain the laws and systems…
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Submission: Review of the National Regulatory System for Community Housing

The Tenants’ Union believes the success of the social housing sector relies on being responsive to need and accountable to tenants who rely on it for secure affordable housing but also whose…
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A tenant's guide to the NSW election 2019

We asked all the political parties 10 key questions about housing in NSW. This guide compiles their answers and compares key tenant demographics for each electorate. Addressing the state’s…
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A tenant’s guide to the NSW Election 2019

This guide is intended as educational information regarding the NSW Election to be held on 23rd March 2019. We acknowledge the tenants of NSW hold diverse political views and support this…
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Lives Turned Upside Down: NSW Renters' Experience of 'no grounds' evictions

This report by the Tenants’ Union of NSW and Marrickville Legal Centre explores the impacts of no grounds evictions. The Tenants' Union of NSW recommends ending no grounds evictions,…
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Tenants demand action on ‘no grounds’ evictions – new report released

The Tenants’ Union of NSW with Marrickville Legal Centre has released the findings of a new report exploring the impacts of no grounds evictions. Just over three quarters (77%) of renters have…
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New domestic violence provisions start today

Changes to domestic violence provisions in the Residential Tenancies Act 2010 have now come into effect. The changes, passed by NSW Parliament in November last year, improve the protections for…
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Public Housing Transfers

In October 2018, FACS Housing commenced their program of ‘whole of location’ transfers to Community Housing Providers with a group of just under one thousand tenancies in the Shoalhaven District…
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