Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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When renters organise, we can win! The plan to fix renting in Aotearea

We’re relaunching our Make Renting Fair campaign, and we want to explore alongside our community: what can we do to build a fairer renting system? What can we learn from successes overseas about…
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Appeal Panel says site fee increase is fixed method

The anticipation is over. The Appeal Panel of the Tribunal has handed down the decision in Kincumber Nautical Village Pty Ltd v Morris & Ors and it is not good news for home owners. The…
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Further challenges for Margaret Reckless, champion campaigner

In Outasite magazine (July 2021) we reported on Margaret’s ongoing saga with her operator who was busy pursuing a second attempt at terminating her site agreement at the Tribunal. This was…
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Port Stephens Council takes positive action on Development Application notifications

The Tenants’ Union has spoken with many land lease community home owners regarding proposed developments in their communities. Developments can range from small to large scale projects involving…
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Through lockdowns, moratoriums and housing crises – inequality keeps growing

Like the COVID outbreak itself, the effects of lockdown are proving worse for people who are already disadvantaged. And housing is a key factor in this growing inequality. While overseas…
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NEWTAAS Annual Report 2021

New England and Western Tenants Advice and Advocacy Service works in our region to increase access to the legal system for the most disadvantaged people in the communities we serve; help clients…
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Make Renting Fair campaign relaunch: When renters organise, we can win!

We’re relaunching our Make Renting Fair campaign, and we want to explore alongside our community: what can we do to build a fairer renting system? What can we learn from successes overseas about…
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Renting with pets in NSW

This infosheet looks at the legal situation for renters in NSW and answers common questions pet owners have in relation to keeping pets. As a tenant in New South Wales you have rights under the…
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Tenants' Union NSW welcomes extension of moratorium and an increased Residential Tenancy Support Payment

The Tenants' Union NSW welcomes the NSW Government's announcement the current eviction moratorium will continue until 11 November. This sits alongside an increase of an additional $1,…
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Housing crisis in regional NSW: What can be done?

Recently the Tenants’ Union of NSW provided a submission to the NSW Regional Housing Taskforce. Regional NSW is in the midst of housing crisis, and its impact is being felt particularly by…
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Submission: Regional Housing Taskforce

In this submission we provide data on the record low vacancy rates and the sharp increases in market rent in the private rental sector in the regions. We identify some of the key drivers of this…
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Outasite – land lease community magazine

The Tenants' Union has just published Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW. This issue…
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