Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice and referrals for residential tenants in Western Sydney. We provide advocacy for renters at the Tribunal.

Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

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NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Tenants’ guide to tax reform

Housing affordability is a key issue during the 2016 federal election. The presumed impact of reducing tax concessions for landlords has been a strong feature in media discussions, and in…
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The rent (assistance) is too damn low

The rent in Sydney is so high now that even historic pockets of affordability are way out of reach for people doing it tough. We might have been able to rely on public or social housing if…
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Happy anniversary, Residential Tenancies Act - part 4

Six years ago today the Residential Tenancies Act 2010 became part of the law of New South Wales.

Part of the deal was that it must be reviewed after five years, to see whether…
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State Budget 2016: extra duties for foreign purchasers

Announcements on new spending and policy are already finding their way out of Macquarie Street. One matter of some interest to tenants - and more than a few landlords, we bet - concerns changes…
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NSW Budget: Social Housing funding

The Government will officially hand down the budget today, but much that will be of interest to us on the Brown Couch has already been revealed.
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Share Housing Survival Guide

Each year, more and more people move into a share house. Now in its third edition, The Share Housing Survival Guide is designed to provide both practical and legal information for people in…
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Briefing: Tenants' guide to tax reform

Housing affordability is a key issue during the 2016 federal election. The presumed impact of reducing tax concessions for landlords has been a strong feature in media discussions, and in…
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Report: Boarding Houses Education Project Evaluation

This report completes and evaluates the two-year Boarding Houses Education Project managed by the Tenants’ Union of NSW. The project commenced in April 2014 with the aim to develop and implement…
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Park resident advocate announced local woman of the year

Residential park resident advocate Christina Steel was recently announced as Port Stephens ‘Local Woman of the Year’ by the Port Stephens MP Kate Washington. Christina is the president of the…
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Recently at NCAT

Since the commencement of the Residential (Land Lease) Communities Act 2013 on 1 November 2015 we have been keeping an eye on decisions coming out of NSW Civil and Administrative Tribunal (NCAT…
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Is age just a number?

Julie Lee, Tenants' Union Residential Parks Officer, reflects on the response she gave when recently delivering an information session to park residents about the new Act, when asked a…
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A win for park residents in court

Two permanent residents of Homestead Holiday Park (Gennacker Pty Ltd) on the Tweed River have finally won a lengthy court battle against their park owner. The park owner had given them a no-…
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