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For tenancy advice please contact your local Tenants' Advice and Advocacy Service (see above). Callers to the Tenants' Union will be referred to their local service.
Tenancy advice is also available via the Tenants’ Advice Line on 1800 251 101, which operates on Mondays 10am-1pm and Thursdays 2-5pm.
For tenancy information, you can also check out our factsheets and other resources.
General phone line (not for tenancy advice): 02 8117 3700
Fax: 02 8117 3777
Email: contact@tenantsunion.org.au
Media enquiries: media@tenantsunion.org.au
Membership enquiries: Contact Keisha Galbraith, Administration Coordinator on the email or phone number above
Address:
Level 5, 257 Clarence St, Sydney NSW 2000
(Please note: we do not give tenancy advice in person at our office. Call your local service or the Advice Line above.)
Postal Address:
PO Box Q961, QVB Market Street NSW 1230
Website feedback: Please use this form
We welcome suggestions for improvement (or compliments) about this website or any other area of our work. Please address them to any staff member or to the Chief Executive Officer, using the email, phone number, webform, or postal address above.
If you are unsatisfied with the standard of service you receive from us:
You can read the Tenants' Union Client Complaints Policy here.