Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
Read more

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
Read more

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
Read more

Age discrimination is ok, says NCAT

Age restrictions in land lease communities is an issue that has been a hotly disputed for many years. Home owners sit on both sides of the fence with some deliberately selecting communities with…
Read more

Electricity charges

In our September 2016 issue of Outasite Lite (an electronic publication sent out by email) we explored electricity charges and the laws and regulations that govern them. Since publishing the…
Read more

Land lease communities in profile

People may be aware that operators of land lease communities are required to provide certain details about the community to the Commissioner for Fair Trading. This information is kept in a ‘…
Read more

Emma McGuire: Land lease communities tenant advocate

Emma McGuire, Tenant Advocate with Mid Coast TAAS, shares how her role this year has involved a specific focus on matters arising out of the Residential (Land Lease) Communities Act 2013 (NSW)…
Read more

A short introduction to the NSW Civil & Administrative Tribunal

Anyone who lives in a land lease community who has been concerned about something, or has had a dispute with the operator will, at some point have been advised that they can go to the Tribunal.…
Read more

Christina Steel: A hard working advocate

Resident advocate Christina Steel recently retired from her role with Port Stephens Park Residents Association (PSPRA) and the Residential Parks Forum. Christina was a hard working, passionate…
Read more

This is my community

Mary has lived in the same residential park (land lease community) for 29 years. She is an active resident advocate and passionate about the lifestyle. We asked Mary to share some of her…
Read more

The end of the road?

Sadly the Tenants’ Union (TU) community education project came to an end in June 2016. During the project we visited 107 land lease communities throughout the state. We also published and…
Read more

The Act: One year on

Yes it really has been a year since the law changed and residential parks became residential land lease communities, rent became site fees, residents became home owners and park managers became…
Read more

Annual Report 2015-2016

This year the Tenants' Union of NSW celebrated four decades of working for tenants’ rights. Read about our ongoing work for tenants in our Annual Report.
Read more

Complaints to Fair Trading

Landlords and their agents must comply with certain of provisions in the Residential Tenancies Act 2010. They can be penalised for not complying, subject to investigation by NSW Fair Trading.…
Read more

Emergency accommodation info

Read more
Showing 481 - 492 of 626 results