Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Window safety rules changed for strata blocks

The government has changed legal requirements for strata apartments to prevent children falling from windows. By the 13th of March 2018 all strata buildings are required to have window safety…
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The gap in NCAT’s jurisdiction and what it means for tenancy

It was recently found that the NSW Civil and Administrative Tribunal does not have jurisdiction for matters where the parties are resident in different states of Australia. This is due to a NSW…
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Stand your ground

When it comes to agreements, promises and contracts the advice is always the same – get it in writing. Why? Because if a dispute arises the terms, or even the existence, of a verbal agreement…
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Tenancy rights for residents of group homes: consultation forums

The NSW Department of Family and Community Services, Ageing, Disability & Home Care is transferring the management of group homes to the non-government sector. As a result of this change,…
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Housing not stadiums urge housing organisations

Peak housing and homelessness organisations urge Premier to invest the $2 billion of public money towards housing and support for the most vulnerable in our community and not to rebuild sports…
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Older people at risk of homelessness

'The older I get the scarier it becomes' is a new report into the risk of homelessness for older people in NSW. The report was released on 29th November 2017, during the 2017 National…
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Make Renting Fair gains momentum

In NSW current tenancy legislation allows landlords in the private market to end a tenancy without having to give a reason. This means renters are often scared to enforce their rights because…
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#WeLiveHere community action

#WeLiveHere2017 was a community action led by local residents of Redfern Waterloo. Coloured lights lit up the two social housing tower blocks in Waterloo – Matavai and Turanga – that have…
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From Millers Point to Glebe

Paddi O’Leary was a tenant in social housing at Millers Point and participated in tenant action to reverse the policy of relocation and also supported tenants through the process of relocation.…
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Transfer of Tenancy Management from Public to Community Housing

In October 2016 the Government announced the transfer of tenancy management for thousands of tenanted public housing properties from the Department of Family and Community Services (FACS Housing…
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Boarding Houses Act Five Years On

The Boarding Houses Act 2012 reflected over 40 years of lobbying by public interest groups, including the TU, to try to provide rights and enforceable protections for residents of boarding…
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2017 in review

With Christmas fast-approaching 2017 is coming to an end. The Residential (Land Lease) Communities Act has been operating for two years and continues to throw up familiar disputes and surprises…
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