Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Growing community in a tenant-run garden

The public housing tenants at Todd and Bent Street have been working hard to create a vibrant community and a luscious community garden. Thanks to their love and care, a permaculture garden now…
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Life begins at 40!

Julie Foreman, Tenants' Union of NSW Executive Officer reflects on the TU's 40 years of working for tenants rights and housing justice. She introduces a compilation of stories which…
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Renters in parliament

At the launch of the Tenants' Union 40th anniversary celebrations at the Northcott estate in Surry Hills in February 2016, we asked the three Members of Parliament who attended about their…
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Home and health

Carol Carter is an Aboriginal woman living in public housing in Bankstown in Sydney. In September 2014, Carol received a letter from the Department of Housing in relation to relocating her to…
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A flood, repairs, and an attempted eviction

My family and I had been living in our place for three years. It wasn’t a a bad property – there’s a nice view over Budgewoi Lake (although the lake can get a bit smelly!). Then there was a…
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The importance of a secure home

Firstly, to introduce us, I am Carol (on the left in the picture) and my sister is Vivian (on the right). We are social housing residents living in Riverwood and have lived here since 1984.…
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Fighting evictions in residential parks

In 1990 I bought a manufactured home in a residential park (now called a ‘residential community’). I knew there was an element of risk in using my meagre retirement funds to become the owner of…
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Shining a light on tenants rights

Sharon Callaghan, former Tenant Advocate in the Illawarra, reflects on the fight for tenants' rights in the 1980s and 1990s. In the early 1980s Sharon was a community worker at the…
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My home is like my castle

Home means security for me – this is where I feel safe. My home is like my castle, even though it's one room at the back of my landlord's house. I also like to go out, but I value my…
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A strong voice for tenants

Charmaine Jones, social housing tenant and Tenants' Union Treasurer, reflects on her involvement with the TU and the changes in the sphere of social housing.
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Stories from 40 years of advocacy

Robert Mowbray was a founder of the TU and continues to be active in the movement for the rights of tenants through his work as the TU Older Tenants Project Officer and his work with residents…
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Drawing on the past, taking on the future

Ned Cutcher, Senior Policy Officer of the Tenants' Union reflects on 40 years of advocating for tenants' rights and the big ticket items that remain. Drawing on the experience and…
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