Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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David vs Goliath

Bob Morris became an advocate for other home owners in his community when they decided to challenge the legality of the fixed method site fee increase that is a term of their site agreements.…
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Palm Lake Resort Appeal Dismissed

On 30 June 2021 the NSW Civil and Administrative Tribunal (NCAT) Appeal Panel handed down the decision in Palm Lake Resort P/L v King and Metcalfe NSWCATAP 195. The proceedings were an appeal by…
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Increased rent relief support payments, but NSW Eviction Moratorium must be extended

Yesterday the NSW Government announced they are increasing the rent relief support available up to $3000 for landlords who reduce (waive) rent by this amount for impacted tenants. We welcome and…
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COVID-19 Financial Incentives for Landlords

The NSW Government has introduced financial incentives that can be claimed by landlords who provide a rent reduction to tenants impacted by COVID-19 during this period. If you are an ‘impacted…
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WESTS lockdown service update

The Western Sydney Tenants' Service (WESTS) is operating remotely during the COVID-19 Lockdown period. We will continue to deliver our excellent service to the Western Sydney community…
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Support for International Students: Pilot Hub Launched

International students have faced incredible hardship throughout the COVID-19 epidemic. At the peak of the pandemic, six international students began regular International student support…
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Stop on evictions and financial supports for impacted renters

The Tenants’ Union of NSW welcomes this afternoon’s announcement from the Federal and NSW Governments recognising the need to support renting households who might be struggling as a result of…
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NSW Peaks push for measures to support households struggling during current lockdown.

The Tenants Union of NSW, with the NSW Council of Social Services (NCOSS) and Homelessness NSW, have written to Premier Berejiklian and Treasurer Perrottet, asking them to ensure measures are in…
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Young Renters: We hear you!

This report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of young…
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Young Renters: We hear you!

A new report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of…
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A day in the life of Tenant Advocate Neissa Carpenter Holmes

We interview Neissa Carpenter Holmes – a Tenant Advocate with Murra Mia Tenant Advocacy Service. Neissa assist tenants in the Illawarra and Shoalhaven area. Her day to day work involves giving…
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WESTS Community Engagement Day

On Friday 21 May 2021, WESTS held a community engagement event at the Skye Hotel in Parramatta to reconnect with key partners of our organisation. The event was a great success. There were over…
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