About us

This is the website of the network of Tenants Advice and Advocacy Services (TAASs) in New South Wales. Tenants Advice and Advocacy Services assist tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents.

Tenants Advice and Advocacy Services

Tenants Advice and Advocacy Services provide free, independent information, advice and advocacy to tenants throughout New South Wales.

There are 15 generalist services and four specialist services for Aboriginal tenants.

The services are funded under the NSW Fair Trading Tenants Advice and Advocacy Program, which uses monies from the Rental Bond Board Interest Account and the Property Services Statutory Interest Account.

Find your local Tenants Advice and Advocacy Service or see a list of all TAASs.

Tenants’ Union of NSW

The Tenants’ Union of NSW (TU) is the state’s peak non-government organisation for tenants. It aims to represent the interests of all tenants in New South Wales, including tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents.

The TU is a community legal centre specialising in residential tenancies law, accredited by the National Association of Community Legal Centres, and a not-for-profit co-operative. It supports Tenants Advice and Advocacy Services by providing them with:

  • training in tenancy and consumer law, advocacy, negotiation skills, community education and the Aboriginal and social housing systems
  • legal advice, research and resources
  • IT management, database administration, website and intranet development
  • publications for tenants on their rights and obligations – including the resources on this website.

For further information, see the TU part of this website.